Why was I chosen?
Your name and information is associated with someone currently in a Maryland nursing home. We need your help to learn about your relative’s or friend’s care.
This survey is sent to responsible parties across the state of Maryland in an effort to understand the experiences of all Maryland residents who interact with Long Term Care facilities.
Frequently Asked Questions.
What is this survey for?
Every year, the Maryland Health Care Commission works with an independent research firm to conduct a survey of those with friends or relatives in long term care facilities. These survey results help improve care in nursing homes and help Maryland residents choose a nursing home in the future. You can learn more about the Maryland Health Care Commission here: https://mhcc.maryland.gov .
For more information about the results of previous years’ surveys, as well as additional information compiled by the Commission, please visit the reporting website here: https://healthcarequality.mhcc.maryland.gov/
Are my answers confidential?
Your identity, the resident’s identity and your answers are NEVER disclosed to the facility. All results are reported in aggregate (combined with other respondents) and any personally identifying information is removed before any result is published.
How can I complete the survey offline?
Paper copies of the survey will be sent out in late October/early November to all respondents who have yet to complete a survey online. These will be accepted until December 15th. If you would like to schedule a phone interview to complete the survey, please reach out through the contact page: www.mdnhsurvey.com/contact
When will I receive my gift card?
Gift cards are sent to respondents via email through our partner “Tremendous” usually within ten business days after you complete your survey. Look for an email with the subject line “MHCC and MDR sent you a reward – $5” from “MD Family Experience of Care Survey”. If you haven’t received the digital gift card, or have any questions, please reach out and contact us.